Overview

UK Language Solutions asked Duntext to support their certified translation workflows during peak demand. We covered personal documents such as birth/marriage certificates, police checks, academic records, and notarial documents — ensuring full accuracy, consistent formatting, and UK-accepted certification wording. A detailed checking process ensured that names, dates, seals, stamps, addresses, and diacritics were reproduced exactly, with secure PDF delivery and upload instructions for clients.

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Problem

• High volumes of time-sensitive certified translations during peak periods.

• Strict requirements for layout preservation and legally acceptable wording.

• Customers often needed clear instructions regarding printed copies, apostilles, and secure submission.

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Approach

• Mirror-layout certified translations matching the original document precisely.

• Official certification statement compliant with UK employer, DVLA, Home Office, and academic requirements.

• Secure uploads, GDPR-compliant handling, and safe-link delivery.

• A structured checklist covering seals, stamps, personal data, and document formatting.

• Optional same-day rush delivery for urgent cases.

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Outcome

• Increased throughput and shorter turnaround times for the agency.

• Fewer revision requests thanks to first-pass accuracy.

• Consistent quality across client submissions (DVLA, Home Office, universities, employers).

• Improved customer clarity through clear guidance on printing, apostilles, and document use.

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Services used

• Certified Translation (PL ↔ EN)

• Document QA & Layout Preservation

• Confidential, GDPR-compliant File Handling

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